MS-4007: Copilot for Microsoft 365 User Enablement Specialist

Overview In this engaging course, participants will discover how to efficiently drive the adoption of Microsoft Copilot for Microsoft 365 in their organizations. You'll learn key adoption methods, including the People First strategy and the Microsoft 365 adoption framework, and how to prepare for a successful rollout by forming a technology enablement team and crafting a user experience strategy. The course will guide them through the steps of onboarding employees, creating a Copilot Center of Excellence, and implementing rapid adoption strategies. Additionally, it focuses on aximizing Copilot's value through user feedback, adoption tracking, and promoting ongoing engagement, all aimed at enhancing business efficiency and productivity. Objectives • Gain expertise in adopting Microsoft Copilot for Microsoft 365 with a focus on People First strategy, adoption frameworks, and rapid adoption methods • Learn to envision successful adoption by identifying key roles, defining user strategies, and assessing organizational readiness • Master onboarding and empowerment techniques for employees to efficiently use Microsoft Copilot for Microsoft 365 • Drive organizational value and maximize the impact of Microsoft Copilot by engaging users, tracking adoption, and encouraging ongoing use Target Audience • Service Adoption Specialist COURSE OUTLINE Explore adoption methods and strategies for the adoption of Microsoft Copilot for Microsoft 365 • Describe the People First strategy and the three key principles within its framework • Describe the Microsoft 365 adoption framework • Describe the rapid adoption method • Discover insights from an organization who adopted Copilot for Microsoft 365 to transform their business Envision a successful adoption of Copilot for Microsoft 365 • Understand the key roles needed to assemble the appropriate technology enablement team • Define a user experience strategy • Identify and prioritize scenarios • Establish success measures and reporting plan • Assess your organizations readiness Onboard and empower your employees to use Copilot for Microsoft 365 efficiently • Prepare your technical environment for Copilot for Microsoft 365 • Build your own Microsoft Copilot Center of Excellence • Build a Champion and an Early Adopters Program • Build an engagement strategy • Build a training strategy and implement rapid adoption motions Drive value and maximize the impact of Copilot for Microsoft 365 within your organization • Gather feedback from users and stakeholders • Track end user adoption through distribution of surveys • Review and track adoption score and usage reports in the Microsoft 365 admin center • Encourage ongoing engagement of Copilot for Microsoft 365