Course outline
Module 1: Introduction to Office 365 and SharePoint Online
In this module, you will cover the foundational topics upon which the course is based including an overview of the core services of Office 365 and how to access the Office 365 administration portals.
Create an Office 365 Tenant for Personal Skills Development
Accessing Administration Portals in Office 365
Managing SharePoint Online with PowerShell
Lab 1: Provisioning Office 365
Configure PowerShell for Office 365 and SharePoint Online
Create Test Users
Create SharePoint Site
Module 2: Configuring SharePoint Policies Settings
This module looks at SharePoint Policies and settings to control external access and sharing, access controls, as well as SharePoint and OneDrive defaults.
External Access in Office 365
SharePoint Access Controls
SharePoint Settings
OneDrive Settings
Lab 2: Configuring External Access for Office 365
Configure Entra External Access Settings
Configure Microsoft 365 External Access Settings
Configure SharePoint Sharing Policies
Lab 3: Configuring SharePoint and OneDrive Settings
Configure SharePoint Settings
Configure OneDrive Settings
Module 3: Working with Site Collections
This module describes the SharePoint architecture of sites and site collections including how to create and manage them. You will learn how to configure settings and external sharing on a site collection basis.
Creating Site Collections
Using with Site Templates
Define Site Collection Administrators and Site Owners
Configure External Sharing Settings at Site Collection Level
Delete and Restore Site Collections
Working with Hub Sites
Managing Site Collections with PowerShell
Lab 4: Creating and Managing Site Collections
Create Site Collections
Configure Site Collections
Delete and Restore Site Collections
Lab 5: Working with Hub Sites
Declare a Hub Site
Associate with a Hub Site
Delete a Hub Site
Module 4: Working with Sites
In this module, you will learn how to customise individual sites, managing site navigation, creating and customising apps including columns and views as well as creating and managing pages including news pages. Also included in this module is granting access to the site and managing site permissions.
Apps, Lists and Libraries
Pages and News
Site Permissions
Navigation
Lab 6: Customise a Team Site
Create and Customise Apps
Working with Pages
Manage Site Navigation
Manage Site Permissions
Lab 7: Customise a Communication Site
Create and Customise Apps
Working with Pages
Manage Site Navigation
Manage Site Permissions
Module 5: SharePoint and Microsoft Teams
This module considers the relationship between SharePoint and Microsoft Teams, including the role of the SharePoint Administrator in managing Microsoft Teams. You will learn how SharePoint provides the files experience in Microsoft Teams.
What is Microsoft Teams
How Microsoft Teams integrates with SharePoint Online
Permissions with Microsoft Teams
Private and Shared Channels
Lab 8: Planning and Managing SharePoint for Microsoft Teams
Navigate between Teams and SharePoint
Managing SharePoint Site Permissions in a Teams site
Managing Teams Site Collections
Module 6: Viva Connections
This module introduces Viva Connections to extend the SharePoint Intranet into Microsoft Teams. You will learn how to configure Vivia Connections and customise the user experience in Viva Connections.
Home Site
Global Navigation
Viva Connections Dashboard
Adaptive Cards
Deploy the Viva Connections App
Lab 9: Deploying Viva Connections
Configure Viva Connections
Customise the Home Site
Deploy Viva Connections App
Module 7: User Profiles
In this module, you will learn how to manage user profiles from SharePoint Admin Center and how these profiles relate to the Microsoft 365 user profile.
User Profiles in SharePoint Online
Using Delve to customise a profile
Lab 10: Managing User Profiles
Customise User Profile Fields
Update a Profile using Delve
Module 8: Managed Metadata and Content Types
In this module, you will learn how to use the Term Store to create and manage taxonomy and deploy managed metadata in SharePoint sites. You will also learn how to create content types to deploy templates for items lists & libraries.
Site Columns
Using the Term Store
Managed Metadata Columns
Site Content Types and Tenant Content Types
Content Types for Lists
Content Types for Libraries
Lab 11: Using Managed Metadata and Content Types
Create Site Columns
Customise Taxonomy in the Term Store
Create and Use Managed Metadata Columns
Create and Deploy Content Types
Module 9: Microsoft Search
In this module, you will learn how to deploy, use and customise Microsoft Search including integration with Bing Search.
What is Microsoft Search
Configure Integrations
Configure Answers
Review Insights and Usage Statistics
Lab 12: Working with Microsoft Search
Configure Integrations
Create Custom Answers
Review Usage Statistics
Module 10: Microsoft Loop and SharePoint Embedded Containers
In this module, you will learn how to use and manage SharePoint Embedded Containers, a ‘headless’ implementation of SharePoint and the first tool to be based on SharePoint Embedded, Microsoft Loop.
Explain SharePoint Embedded Containers
Explain and Use Microsoft Loop
Review SharePoint Embedded Containers From SharePoint Admin Center
Lab 13: Working with Viva Topics
Deploy Viva Topics
Manage Topics Pages
Create Topics from Managed Metadata
Module 11: Security and Compliance in Office 365
This module introduces the Security and Compliance features in Office 365. Whilst Microsoft 365 plans includes extended security and compliance features, this module will focus on those products available in the core plans without the extended licensing.
Extending Security and compliance Features with Additional Licences
Using the Microsoft Defender Portal and Secure Score
Using the Office 365 Compliance Portal and Compliance Score
Plan and Configure Retention Labels and Policies
Plan and Configure Data Loss Prevention Policies
Create and Assign Sensitivity Labels
Configure Safe Attachments and Safe Links Policies
Plan and Configure Multi Factor Authentication
Lab 14: Configure Security and Compliance in Office 365
Review Secure Score
Configure Threat Protection
Configure Sensitivity Labels
Configure Retention for Microsoft Teams
Configure Multi Factor Authentication
Module 12: Troubleshooting SharePoint Online
This module looks at techniques for troubleshooting issues with SharePoint Online. You will also learn about the reporting and monitoring tools and features available.
Monitor Office 365 Service Health
Troubleshoot Office 365 Connectivity and Service Issues
Troubleshooting SharePoint Online
Reporting and Monitoring SharePoint Online Usage
Lab 15:
Troubleshoot SharePoint Online